When are tickets going on sale?
Tickets will go on sale from 9am on Friday 25 September
When is the Grotto running?
Bletchley Park’s Vintage 1940s Christmas Grotto will be running on selected dates:
21 – 22 Nov, 28 – 29 Nov, 5 Dec, 12 – 13 Dec, 19 – 23 Dec 2020
To help minimise queueing and aid social distancing, all visitors must pre-book a timed entry slot to the Grotto and entry to Bletchley Park.
How do I book?
Please call our Bookings team on 01908 272673 to book your Grotto experience and entry to Bletchley Park.
We expect phone lines will be busy so if you can’t get through, please leave a message, including your name and contact phone number, and we will call you back as soon as possible. Thank you for your patience and understanding.
How much are tickets?
All visitors to the Christmas Grotto need a general admission ticket to Bletchley Park.
General admission prices: Adults £21.00, Children (12-17) £12.50 and children under 12 free. If you are a Friend or existing Annual Season Pass holder, you will just need to book tickets and a timed entry slot for the Grotto when you call our Bookings team.
Tickets for the Grotto cost £8.50 per child.
As an independent charity that relies on visitors for over 95% of our income, our temporary closure due to Covid-19 has had a huge impact on Bletchley Park Trust’s finances. Income from the Christmas Grotto will help support the ongoing work of Bletchley Park Trust.
How many people will be in the Grotto at one time?
In line with government guidelines, and following the introduction of the ‘rule of six’ we are not taking any bookings that exceed this number. The exception to this is if everyone in the party is from the same household.
There will be two additional people in the room (Father Christmas and a Christmas elf). Social distancing will be followed by both Father Christmas and the Bletchley Park team.
Do I have to wear a face covering?
In line with government guidance, the wearing of face coverings is mandatory inside museum buildings, including the Christmas Vintage Grotto, unless you are exempt. For the list of exemptions, please refer to the latest government guidance.
All Bletchley Park team members will be wearing face masks.
Will you be running an autism-friendly Grotto experience?
We plan to run a dedicated session for children with autism or other sensory conditions. Further details on this event will be announced shortly. Please refer back to our website, sign up to our enewsletter, or follow us on social media to be the first to hear.
What else can we do when we visit?
A visit to Bletchley Park is a full day out and there is plenty to see and do before or after your visit to the Christmas Grotto. Enjoy a wintery walk in the spacious grounds taking in beautiful evergreen holly and fir trees, and spotting wildlife by the stunning lake.
Head over to the atmospheric, decorated Codebreaking huts to see where the Codebreakers worked in secrecy. Learn more about the important work done here in our exhibitions, including our latest temporary exhibition in Hut 12 ‘Never Alone: What happens when everything is connected?’
Children can also let off steam in our outdoor playground, and you can enjoy festive hot and cold food and drink in our catering outlets. Special Christmas gifts are available to purchase from our shop.
What if we are late for our Christmas Grotto timed entry slot?
Unfortunately, due to current restrictions, we do need to be firm with the time slots and therefore if you are late you will miss your booking, and a refund will not be offered. You can call a member of the Bookings team on 01908 272673 to discuss this further.
Do you have toilets nearby?
The nearest toilets to the Grotto experience are in the Bletchley Park Mansion. You will pass these on your way to the Grotto.
Do you have parking?
Yes, we have free onsite car parking. Please note this is limited.
Is the Christmas Grotto wheelchair friendly?
Yes, the Grotto is fully wheelchair accessible.
How long will I have with Father Christmas?
Each booking is five minutes long.
Can I take photographs?
Yes, you are very welcome to take personal photographs.
Is the experience private?
Yes, each booking is a personal and private experience.
What toys are there?
Each child will take home a individually wrapped vintage style present.
Can I use my existing Annual Season Pass?
Yes but you must pre-book a timed entry slot and tickets for the Grotto experience (the Grotto experience is an additional charge).
What if there is more than six people in my family?
Following the introduction of the ‘rule of six’ we are not taking any bookings that exceed this number. The exception to this is if everyone in the booking is from the same household.
What happens if Bletchley Park cancels the Grotto due to either current issues or bad weather?
A full refund will be offered if the Grotto is cancelled by Bletchley Park Trust.
What safety measures will be in place?
Bletchley Park has received Visit Britain’s ‘We’re Good to Go’ accreditation in recognition of safety measures in place across the site for visitors and team members.
Visitors to the Vintage 1940s Christmas Grotto are kindly asked to follow one-way systems inside the Bletchley Park Mansion and follow social distancing guidance. The wearing of face coverings is now mandatory inside all museum buildings.
To help avoid queueing and to manage visitor flow, we ask that all visitors to the Grotto arrive in your 30-minute timed entry slot. Please allow at least 15 minutes from arriving at Admissions to reaching the Bletchley Park Mansion – it will take a few minutes to go through Admissions, and the Mansion is a five-minute walk from the Visitor Centre following a suggested one-way route around the lake. Please see our online map of the site to help you plan your visit.
Full details on all of our safety measures on site, including our visitor risk assessment, are available on our ‘reopening safely’ pages.