Before you visit
1. Book a timed entry slot online
We are introducing timed entry slots for everyone. Please book in advance online onto one of our timed entry slots. You will receive a barcode with your booking confirmation email. Please bring with you, on your mobile device or as a printout, this will be scanned when you arrive.
2. Limited capacity
We are limiting our capacity to ensure we can provide a safe visit for you and to help everyone follow social distancing guidelines. You may need to queue in some areas.
3. Follow guidelines
Please follow government guidelines on cleanliness, hygiene and social distancing. Wearing of face masks is not mandatory but please feel free to wear one if you would like.
4. Do not visit if you have symptoms of COVID-19
The most common symptoms of COVID-19 are recent onset of a new continuous cough or a high temperature (over 38°C) or a loss of, or change in, normal sense of taste or smell (anosmia). Please do not visit if you have any of these symptoms. You should stay at home and follow the government guidance. Please contact our Bookings team on 01908 272673 or [email protected] if you need to amend your booking.
5. Please check our latest information before leaving home
Occasionally we may need to update our guidance or amend some of our measures. Before leaving home please check our website and social media pages for the latest information.